Frequently Asked Questions
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Orders are typically processed and shipped within 1–3 business days. During the summer months, weekend shipments may be limited to protect meltable products from high temperatures. Once your order ships, you’ll receive a confirmation email with tracking information.
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We regularly attend local markets, festivals, and community events where you can visit our booth, explore our products, and say hello! Check our Upcoming Events page to see where we’ll be next.
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Yes! We’re happy to discuss bulk or large orders for events, gifts, or businesses. Please contact us through our Contact page to learn more about availability and pricing.
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Our products are made with simple, natural ingredients derived from plants and are designed to be gentle on the skin. However, everyone’s skin is different, so we recommend doing a small patch test before full use. For those whose skin reacts to fragrance, we have an unscented version of all of our products entitled Bare Essence.
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If you need to cancel your order, please contact us as soon as possible. We can cancel orders that have not yet been processed or shipped.